Targeted Support Worker

Salary: 24,500 per year - Monday to Friday 09:00 - 17:00, no weekends or sleep ins

Hours: 37.5 hours per week

Contract Type: Fixed Term Contract, until March 2025 with possibility of extension/permanent offer due to funding

Location: Shepton Mallet, Mendip

Benefits:

• Generous Leave: 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment.
• Career Development: Excellent opportunities for career progression and free monthly training sessions from experienced facilitators.
• Wellbeing Support: Access to wellbeing support and advice, plus up to 6 free counselling sessions through our Employee Assistance Programme.
• Pension Scheme: A generous and competitive pension scheme.
• Healthcare Access: Immediate access to healthcare professionals and discounts on various health treatments through our Simply Health Scheme.
• Supportive Culture: Regular feedback from staff is highly valued and encouraged, with frequent supervisions with line managers.
• Reflective Practice: 6 weekly Reflective Practice sessions from objective, external facilitators.

Additional Information: A valid UK driving licence and access to own vehicle required. Business insurance will be needed for roles involving travel. General working hours are Monday to Friday, 08:00 - 17:00.

The Role:

As a Targeted Support Worker, you will provide guidance and assistance to vulnerable tenants with complex needs, particularly those with a history of rough sleeping. Your main focus will be to establish and maintain strong personal connections with tenants, enhancing engagement, overcoming obstacles, and preventing tenancy breaches.

You will manage a caseload of up to ten clients, though this number may vary depending on case complexity. These clients will come from various projects and services across the local area, making multi-agency collaboration essential.

Responsibilities Include:

• Conduct needs assessments of at-risk and vulnerable tenants.
• Provide and coordinate effective support, advice, and assistance to tenants to ensure they can maintain their tenancies.
• Support tenants to access support, care, and health services.
• Maintain regular contact with tenants, implementing support plans and undertaking appropriate support actions.
• Provide case studies and reports on outcomes within the service.

Qualifications / Requirements:

• A valid UK driving licence and access to own vehicle, with business insurance for roles involving travel.
• Experience working with vulnerable adults with complex needs and/or challenging behaviours.
• Understanding of benefits and housing benefits systems.

If you're passionate about making a difference and have the required skills and experience, we encourage you to apply for this rewarding role.

INDCARHSC