Redefining Estate Agency: Mel Lewis's Personal Touch in the UK Property Market

In a challenging property market, eXp UK's Mel Lewis stands out with her bespoke services, local insights, and innovative use of digital platforms.

By Laura Linham

14th Jun 2023 | Property News

Mel Lewis offers bespoke services, local insights, and innovative use of digital platforms.
Mel Lewis offers bespoke services, local insights, and innovative use of digital platforms.

In a UK housing market where affordability is tightening and the property landscape is ever-changing, Mel Lewis, a personal estate agent with eXp UK, is making a name for herself by offering a bespoke and highly personalised service to home buyers and sellers in the Shepton Mallet area.

Reflecting on the market, Lewis comments, "With the housing market becoming more challenging, an increasing number of buyers are now starting to look a bit further afield."

In particular, she highlights the area of Shepton Mallet and its surrounding villages, areas gaining increasing interest, especially from those priced out of the Frome market.

"I have family in Shepton Mallet, and it's been lovely to see it change and grow over the years," Lewis shares. This personal connection, coupled with her deep understanding of the market, sets her apart in the realm of estate agents.

Unlike traditional high-street estate agents, Lewis operates on a smaller scale, focusing on a select number of properties to ensure that she can provide an exceptional, personalised service to each of her clients.

"I am with you from the initial valuation to handing over the keys to the new owners and am available outside of standard office hours, so you can always get in touch," she says, underscoring her dedication to her clients and the personalised approach that defines her work.

Recognising the power of social media in today's property market, Lewis embraces modern digital platforms to showcase her clients' properties. She notes, "Almost 50% of 30 to 40 year olds buy a house they first saw on Facebook or Instagram."

In addition to featuring properties on traditional property websites like Rightmove and Zoopla, she also ensures that each house is seen by a wider social media audience through the use of video teasers, reels, and stories.

Her standard marketing package incorporates many options that other agents do not provide. "My service offers a difference that can help your property stand out in the market," says Lewis.

As Mel Lewis continues to break new ground in her field, she offers a refreshing and personal touch to the experience of buying and selling homes in the UK.

To learn more about what sets her services apart, potential sellers can reach her directly at 07846 64 64 58.


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